HSBC chief John Flint is stepping down after receiving two stinging emails from MSE user Humbug, less than two years on the job. So don't they actually do any 'User Acceptance Testing' when a new release or patch happens? Don't the banking IT professionals, IBM and the browser companies actually get their heads together and check for any impact on the end user?Īnd I don't need advice from you about whining, especially from banker luvvy duddies who can't accept any criticism from a business that used to be respected but are now viewed as being on the 'other side of the law'. It only takes a few minutes to install the software and there is no need to restart your computer.įor more information about how IBM Trusteer Rapport works, for technical support and system requirements, visit IBM TrusteerIBM Trusteer This link will open in a new window. It works with them to add extra security. IBM Trusteer Rapport doesn't replace your Personal Internet Banking security details or other protection such as anti-virus software. Finally, it blocks all known viruses that target online banking. It locks down the link between you and the bank so that fraudsters can't listen in. It checks that you are using the real HSBC website and not a fake. IBM Trusteer Rapport adds valuable security when you log on to HSBC Personal Internet Banking.

We strongly recommend that you install IBM Trusteer Rapport security software. Here is what is says on HSBC Banking website:Įnjoy extra peace of mind with free anti-virus and IBM Trusteer Rapport security software. The extension that HSBC and other banks strongly advise us to use. When it’s you who keeps having the problems it’s not the bank that’s in the wrong, it’s you.Īs to why you keep thinking that your own problems affect everyone, rather than being down to you, I think that requires a chat with a medical professional, not a whine on here.ĭo you have problem reading? It is Trusteer Rapport that is the problem.

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